Continuous Process Improvement(Total Quality Management ) Questions and Answers

Question 1. ‘To evaluate the trial project with the already decided performance indicators’ is a part of which phase of PDCA cycle?
  1.    Plan
  2.    Do
  3.    Check
  4.    Act
Explanation:-
Answer: Option C. -> Check
Answer: (c).Check
Question 2. ‘To form project team that will focus on quality improvement processes’ is a part of which phase of PDCA cycle?
  1.    Plan
  2.    Do
  3.    Check
  4.    Act
Explanation:-
Answer: Option B. -> Do
Answer: (b).Do
Question 3. 5S is defined as a housekeeping technique used to establish and maintain a productive and quality environment in an organization.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
Explanation:-
Answer: Option A. -> True
Answer: (a).True
Question 4. Which of the following decision is not part of the ‘Action’ phase?
  1.    Introducing the ‘Plan’
  2.    Adjusting the ‘Plan’
  3.    Rejecting the ‘Plan’
  4.    Defining the problem
Explanation:-
Answer: Option D. -> Defining the problem
Answer: (d).Defining the problem
Question 5. ‘To document the standard procedures regarding improvement’ is a part of which phase of the PDCA cycle?
  1.    Plan
  2.    Do
  3.    Check
  4.    Act
Explanation:-
Answer: Option D. -> Act
Answer: (d).Act
Question 6. Which of the following is not an advantage of implementing 5S technique?
  1.    To improve work efficiency
  2.    To standardize work practices
  3.    To improve work discipline
  4.    To create a dirty workplace
Explanation:-
Answer: Option D. -> To create a dirty workplace
Answer: (d).To create a dirty workplace
Question 7. In the process of Kaizen, improvements are accomplished gradually in small increments.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
Explanation:-
Answer: Option A. -> True
Answer: (a).True
Question 8. Which of the following is not the aim of Kaizen process?
  1.    To make processes efficient
  2.    To make processes effective
  3.    To make processes controllable
  4.    To make processes uncontrollable
Explanation:-
Answer: Option D. -> To make processes uncontrollable
Answer: (d).To make processes uncontrollable
Question 9. Kairyo refers to improvements through ________, and does not allow ___________
  1.    Innovation, constant improvement
  2.    Constant improvement, innovation
  3.    Discontinuous improvement, constant improvement
  4.    Innovation, discontinuous improvement
Explanation:-
Answer: Option A. -> Innovation, constant improvement
Answer: (a).Innovation, constant improvement
Question 10. Kaizen refers to _________
  1.    Continuous improvement
  2.    Intermittent improvement
  3.    Discontinuous improvement
  4.    Stop improvement
Explanation:-
Answer: Option A. -> Continuous improvement
Answer: (a).Continuous improvement
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