Problem Solving Tools(Total Quality Management ) Questions and Answers

Question 1. Process deployment flow is another term for ________
  1.    Flow chart
  2.    Matrices
  3.    Determinants
  4.    Arrows
Explanation:-
Answer: Option A. -> Flow chart
Answer: (a).Flow chart
Question 2. Tally sheet is another term for _______
  1.    Flow chart
  2.    Matrices
  3.    Determinants
  4.    Checksheets
Explanation:-
Answer: Option D. -> Checksheets
Answer: (d).Checksheets
Question 3. The type of check sheet which identifies where defects occur in a product is called _______
  1.    Process distribution check sheet
  2.    Defective item check sheet
  3.    Defect location check sheet
  4.    Defect factor check sheet
Explanation:-
Answer: Option C. -> Defect location check sheet
Answer: (c).Defect location check sheet
Question 4. The type of check sheet which specifies the variety of defects with their frequency of occurrence is called _________
  1.    Process distribution check sheet
  2.    Defective item check sheet
  3.    Defect location check sheet
  4.    Defect factor check sheet
Explanation:-
Answer: Option B. -> Defective item check sheet
Answer: (b).Defective item check sheet
Question 5. The type of checksheet used to collect information on process variability is called ________
  1.    Process distribution check sheet
  2.    Defective item check sheet
  3.    Defect location check sheet
  4.    Defect factor check sheet
Explanation:-
Answer: Option A. -> Process distribution check sheet
Answer: (a).Process distribution check sheet
Question 6. Which of the following is incorrect with respect to TRIZ?
  1.    It reduces the number of trial and error iterations
  2.    It is based on logic and data
  3.    It is emotion based
  4.    It is empirical based
Explanation:-
Answer: Option C. -> It is emotion based
Answer: (c).It is emotion based
Question 7. Who developed the concept of ‘TRIZ’?
  1.    GenrichAltshuller
  2.    Deming
  3.    Crosby
  4.    Juran
Explanation:-
Answer: Option A. -> GenrichAltshuller
Answer: (a).GenrichAltshuller
Question 8. According to TRIZ, one has to find the solution for the existing problem from the existing set of solutions.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
Explanation:-
Answer: Option A. -> True
Answer: (a).True
Question 9. Which of the following is not an emotional based method for increasing innovation?
  1.    Brainstorming
  2.    Synectics
  3.    Lateral thinking
  4.    TRIZ
Explanation:-
Answer: Option D. -> TRIZ
Answer: (d).TRIZ
Question 10. TRIZ is based on logic and data, and not based on intuition or brainstorming.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
Explanation:-
Answer: Option A. -> True
Answer: (a).True
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