Quality Circles(Total Quality Management ) Questions and Answers
Question 1. Which of the following is not a benefit of quality circles’ effects on individuals’ relation with others?
It increases the respect of the supervisor for the workers
It increases workers’ understanding of the difficulties faced by the supervisors
It increases management’s respect for workers
It change some workers’ negative attitudes
Explanation:-
Answer: Option D. -> It change some workers’ negative attitudes Answer: (d).It change some workers’ negative attitudes
Question 2. Who amongst the following is responsible for conveying quality policy to its employees and encourage them to form quality circles?
Top management
Coordinator
Student
Teacher
Explanation:-
Answer: Option A. -> Top management Answer: (a).Top management
Question 3. _____ is a group of members working under the chairmanship of the CEO with functional heads as members.
Top management
Coordinator
Facilitator
Steering Committee
Explanation:-
Answer: Option D. -> Steering Committee Answer: (d).Steering Committee
Question 4. Who amongst the following is a senior person in a specific area whose task is to act as a mentor for effective operation of quality circles?
Top management
Coordinator
Facilitator
Steering Committee
Explanation:-
Answer: Option C. -> Facilitator Answer: (c).Facilitator
Question 5. Who amongst the following is responsible for organizing training programs?
Top management
Coordinator
Student
Teacher
Explanation:-
Answer: Option B. -> Coordinator Answer: (b).Coordinator
Question 6. _______ should be lenient enough to financially support quality circle projects.
Top management
Coordinator
Student
Teacher
Explanation:-
Answer: Option A. -> Top management Answer: (a).Top management
Question 7. In which step of the quality circle operation cycle does the management test the final solution before full scale implementation?
Problem identification
Problem selection
Problem analysis
Implementation of solution
Explanation:-
Answer: Option D. -> Implementation of solution Answer: (d).Implementation of solution
Question 8. Participation is not always voluntary in all cases in quality circle.
True
False
May be True or False
Can't say
Explanation:-
Answer: Option A. -> True Answer: (a).True
Question 9. Participation fades away when there is lack of support from ________
Top management
Bottom management
Intermediate management
Customers
Explanation:-
Answer: Option A. -> Top management Answer: (a).Top management
Question 10. There is no involvement of trade unions in quality circles.
