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Improve Customer Satisfaction(Uidai Aadhaar Supervisor Certification ) Questions and Answers
Home
Topic
Uidai Aadhaar Supervisor Certification
Improve Customer Satisfaction
Question 1.
In case of Child Enrolment, Operator/Supervisor should become their parent or guardian for Enrolment?
True
False
May be True or False
Can't Say
Explanation:-
Answer: Option B. ->
False
Answer:
(b).
False
Question 2.
Operator/Supervisor should act as Head of Family in case the resident does not have valid document?
True
False
May be True or False
Can't Say
Explanation:-
Answer: Option B. ->
False
Answer:
(b).
False
Question 3.
In case Incorrect document/blank paper/news paper is used for Enrolment purpose by the Operator what will happen?
Enrolment will be rejected
Strict action against the Operator will be taken
None of the above
All the given options
Explanation:-
Answer: Option D. ->
All the given options
Answer:
(d).
All the given options
Question 4.
Whose Mobile Number or Email should be added while performing Aadhaar Enrolment?
Resident
Operator/Super visor
Local representative
None of the above
Explanation:-
Answer: Option A. ->
Resident
Answer:
(a).
Resident
Question 5.
News paper or any blanck paper can be used as supporting PoI and PoA.
True
False
May be True or False
Can't Say
Explanation:-
Answer: Option B. ->
False
Answer:
(b).
False
Question 6.
How many days does it take to generate Aadhaar?
upto 90 days from the day of Enrolment
30 days from the day after verification of details is completed
1 Week from the day of receipt of enrolment packet by UIDAI from the EA
30 days from the day EA sends the enrolment packet to UIDAI
Explanation:-
Answer: Option A. ->
upto 90 days from the day of Enrolment
Answer:
(a).
upto 90 days from the day of Enrolment
Question 7.
What is the mode of delivery of Aadhaar?
Through DHL service and email
Download through Aadhaar webportal using registered mobile number
Through Indian Postal Service
Both b and c
Explanation:-
Answer: Option D. ->
Both b and c
Answer:
(d).
Both b and c
Question 8.
To which of the following numbers can a resident call to know the status of Aadhaar?
1947
55563
51969
1952
Explanation:-
Answer: Option C. ->
51969
Answer:
(c).
51969
Question 9.
Delivery of Aadhaar takes up to 90 days.
True
False
May be True or False
Can't Say
Explanation:-
Answer: Option A. ->
True
Answer:
(a).
True
Question 10.
A resident lost his Aadhaar letter and Enrolment ID -EID is available. What is the process of requesting for Aadhaar status through SMS?
SMS 'UID STATUS < 14 DIGIT EID >' and send to 51969
SMS 'UID STATUS < 28 DIGIT EID > and send to 51969
SMS 'UID EAADHAAR < Aadhaar >'<Moble Number> and send to 51969
Both a and b
Explanation:-
Answer: Option D. ->
Both a and b
Answer:
(d).
Both a and b
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