Tqm Leadership(Total Quality Management ) Questions and Answers
Question 1. Which of the following is false regarding the kind of environment quality leaders try to build in a company?
Empowerment
Innovation
Agility
Localized learning
Explanation:-
Answer: Option D. -> Localized learning Answer: (d).Localized learning
Question 2. Which of the false regarding quality leaders reviewing organizational performance?
They review organizational performance but not their own performance
They review organizational performance and also their own performance
They don’t review organizational performance as they hate it
They don’t review organizational performance as they don’t have time for it
Explanation:-
Answer: Option B. -> They review organizational performance and also their own performance Answer: (b).They review organizational performance and also their own performance
Question 3. Which of the following is an autocratic style of leadership?
Directing style of leadership
Consultative style of leadership
Participative style of leadership
Delegating style of leadership
Explanation:-
Answer: Option A. -> Directing style of leadership Answer: (a).Directing style of leadership
Question 4. In which of the following leadership styles the workforce have little input or feedback?
Directing style of leadership
Consultative style of leadership
Participative style of leadership
Delegating style of leadership
Explanation:-
Answer: Option A. -> Directing style of leadership Answer: (a).Directing style of leadership
Question 5. The type of leadership style in which the leader seeks input from those working under him/her is called _________
Indirect style of leadership
Consultative style of leadership
Direct style of leadership
Delegating style of leadership
Explanation:-
Answer: Option B. -> Consultative style of leadership Answer: (b).Consultative style of leadership
Question 6. Which values does an effective leader focus on?
Trust and respect of individuals
Openness
Teamwork
Disintegration
Explanation:-
Answer: Option D. -> Disintegration Answer: (d).Disintegration
Question 7. A _______ is a team that provides overall direction for achieving total quality culture.
Quality Council
Quality Management
Quality Chancellor
Quality Commissioner
Explanation:-
Answer: Option A. -> Quality Council Answer: (a).Quality Council
Question 8. The vision of a leader is crucial during times when the customer needs change.
True
False
May be True or False
Can't say
Explanation:-
Answer: Option A. -> True Answer: (a).True
Question 9. Leaders empower employees to take and assume ownership of problems or opportunities and to be pro-active.
True
False
May be True or False
Can't say
Explanation:-
Answer: Option A. -> True Answer: (a).True
Question 10. When did the Quality Council of India form?
