Employee Involvement(Total Quality Management ) Questions and Answers

Question 1. In an organization, the periodic status report of the team should be given to the quality council.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
Explanation:-
Answer: Option A. -> True
Answer: (a).True

Question 2. Which of the following is not a characteristic of a successful team in an organization?
  1.    Appropriate Leadership
  2.    Balanced Participation
  3.    Cohesiveness
  4.    Mutual enmity
Explanation:-
Answer: Option D. -> Mutual enmity
Answer: (d).Mutual enmity

Question 3. In an organization, open communication should be encouraged in a successful team.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
Explanation:-
Answer: Option A. -> True
Answer: (a).True

Question 4. Which of the following is not a roadblock to team progress in an organization?
  1.    Insufficient training
  2.    Lack of planning
  3.    Incompatible rewards and compensation
  4.    Sufficient training
Explanation:-
Answer: Option D. -> Sufficient training
Answer: (d).Sufficient training

Question 5. Which of the following is not a roadblock to team progress in an organization?
  1.    Lack of management support
  2.    Project scope too large
  3.    Project objectives are significant
  4.    No time to do improvement work
Explanation:-
Answer: Option C. -> Project objectives are significant
Answer: (c).Project objectives are significant

Question 6. Which of the following are the types of reward system in an organization?
  1.    Interior and exterior
  2.    Intrinsic and exterior
  3.    Interior and extrinsic
  4.    Intrinsic and extrinsic
Explanation:-
Answer: Option D. -> Intrinsic and extrinsic
Answer: (d).Intrinsic and extrinsic

Question 7. Which of the following is an incorrect way of providing recognition in an organization?
  1.    Create a ‘best ideas of the year’ booklet
  2.    Feature the quality team of the month
  3.    Develop a ‘behind the scenes’ award
  4.    Feature the worst performer of the month
Explanation:-
Answer: Option D. -> Feature the worst performer of the month
Answer: (d).Feature the worst performer of the month

Question 8. Which of the following is not a type of extrinsic reward?
  1.    Profit sharing
  2.    Gain sharing
  3.    Employment security
  4.    Quality based promotions
Explanation:-
Answer: Option D. -> Quality based promotions
Answer: (d).Quality based promotions

Question 9. When an organization shares its financial success and encourages employee identity with organization’s success, it is known as __________
  1.    Gain sharing
  2.    Profit sharing
  3.    Loss sharing
  4.    Profit and Loss sharing
Explanation:-
Answer: Option B. -> Profit sharing
Answer: (b).Profit sharing

Question 10. When the performance of an organization is driven by promoting awareness, alignment, teamwork, communication and involvement, it is known as ________
  1.    Gain sharing
  2.    Profit sharing
  3.    Loss sharing
  4.    Profit and Loss sharing
Explanation:-
Answer: Option A. -> Gain sharing
Answer: (a).Gain sharing