Employee Involvement(Total Quality Management ) Questions and Answers
Question 1. In an organization, the periodic status report of the team should be given to the quality council.
True
False
May be True or False
Can't say
Explanation:-
Answer: Option A. -> True Answer: (a).True
Question 2. Which of the following is not a characteristic of a successful team in an organization?
Appropriate Leadership
Balanced Participation
Cohesiveness
Mutual enmity
Explanation:-
Answer: Option D. -> Mutual enmity Answer: (d).Mutual enmity
Question 3. In an organization, open communication should be encouraged in a successful team.
True
False
May be True or False
Can't say
Explanation:-
Answer: Option A. -> True Answer: (a).True
Question 4. Which of the following is not a roadblock to team progress in an organization?
Insufficient training
Lack of planning
Incompatible rewards and compensation
Sufficient training
Explanation:-
Answer: Option D. -> Sufficient training Answer: (d).Sufficient training
Question 5. Which of the following is not a roadblock to team progress in an organization?
Lack of management support
Project scope too large
Project objectives are significant
No time to do improvement work
Explanation:-
Answer: Option C. -> Project objectives are significant Answer: (c).Project objectives are significant
Question 6. Which of the following are the types of reward system in an organization?
Interior and exterior
Intrinsic and exterior
Interior and extrinsic
Intrinsic and extrinsic
Explanation:-
Answer: Option D. -> Intrinsic and extrinsic Answer: (d).Intrinsic and extrinsic
Question 7. Which of the following is an incorrect way of providing recognition in an organization?
Create a ‘best ideas of the year’ booklet
Feature the quality team of the month
Develop a ‘behind the scenes’ award
Feature the worst performer of the month
Explanation:-
Answer: Option D. -> Feature the worst performer of the month Answer: (d).Feature the worst performer of the month
Question 8. Which of the following is not a type of extrinsic reward?
Profit sharing
Gain sharing
Employment security
Quality based promotions
Explanation:-
Answer: Option D. -> Quality based promotions Answer: (d).Quality based promotions
Question 9. When an organization shares its financial success and encourages employee identity with organization’s success, it is known as __________
Gain sharing
Profit sharing
Loss sharing
Profit and Loss sharing
Explanation:-
Answer: Option B. -> Profit sharing Answer: (b).Profit sharing
Question 10. When the performance of an organization is driven by promoting awareness, alignment, teamwork, communication and involvement, it is known as ________
Gain sharing
Profit sharing
Loss sharing
Profit and Loss sharing
Explanation:-
Answer: Option A. -> Gain sharing Answer: (a).Gain sharing