Question 1. In a __________ orientation, the role of marketing research is to determine customer needs and how well the company is satisfying them.
Marketing
Production
Both of the above
None of the above
Explanation:-
Answer: Option A. -> Marketing
Question 2. When a manager focuses on making whatever products are easy to produce, and then trying to sell them, that manager has a _____________ orientation.
Marketing
Production
Sales
Profit
Explanation:-
Answer: Option B. -> Production
Question 3. In addition to businesses, the marketing concept is also applicable to ___________.
Government agencies
Religious groups
Fine arts organizations
All of the above
Explanation:-
Answer: Option D. -> All of the above
Question 4. The controllable variables a company puts together to satisfy a target group is called the _____________.
Marketing strategy
Marketing mix
Strategic planning
Marketing concept
Explanation:-
Answer: Option B. -> Marketing mix
Question 5. When customer expectations regarding product quality, service quality, and value-based price are met or exceeded, _________ is created.
Customer satisfaction
Planning excellence
A quality rift
A value line
Explanation:-
Answer: Option A. -> Customer satisfaction
Question 6. In relationship marketing firms focus on __________ relationships with __________.
Short-term; customers and suppliers
Long-term; customers and suppliers
Short-term; customers
Long-term; customers
Explanation:-
Answer: Option B. -> Long-term; customers and suppliers
Question 7. A marketing philosophy summarized by the phrase 'a stronger focus on social and ethical concerns in marketing' is characteristic of the _________ period.
Production
Sales
Marketing
Societal marketing
Explanation:-
Answer: Option D. -> Societal marketing
Question 8. If the aim of the promotion to introduce a new consumer product is to achieve high awareness levels, the firm will most likely make heavy use of _______ in the promotional mix.
Advertising
Sales promotion
Personal selling
Publicity
Explanation:-
Answer: Option A. -> Advertising
Question 9. The basic role of promotion is _________.
Information
Manipulation
Communication
Interpretation
Explanation:-
Answer: Option C. -> Communication
Question 10. A consumer contest is an example of _________.